Question & Answers
Why does Try 1 Car Rentals keep half of my deposit for 22 business days after I return the vehicle?
We hold half of your deposit for 22 business days for ticket and 407 ETR purposes. Once we are able to verify you have not accrued any tickets or charges on the ETR, your funds will be available for pickup with receipt in hand
Does Try 1 Car Rentals have a pickup and drop off service?
Unfortunately we do not currently have such service but under certain circumstances, we may be able to accommodate you. Please be sure to ask one of our associates for more information.
Can I have additional drivers?
Additional drivers are permitted on the contract however there is a charge for each additional driver. Please ask one of our associates for more information.
Can I return my rental if the office is closed?
Unfortunately at this time we do not have the ability to accept vehicles after office hours.
Will I get my deposit immediately when I return the rental?
Your deposit will be returned in the following manner:
When you return the vehicle, you receive half of your deposit and any time after 22 business days you will receive the remainder of your deposit barring any usage on the 407 ETR and any tickets that have not been paid by the renter up to and including any service charges.
I would like to keep my rental a few days longer, what do I do?
Rental extensions must be made no less than 24 hours before the vehicle is due back. We will then have you in your rental for as long as 30 days.
I need to return my rental before the end of my contract; will I get a refund?
We at Try 1 Car Rentals have a three minimum policy. If you have paid for a weeks rental and have to return the car before the rental is due back we will only charge you for 3 days .
What should I do if my rental breaks down?
Please call Try 1 Car Rentals immediately at 416-840-0508 so we can assess the situation and get you back the road right away
My rental car was involved in an accident, what do I do now?
Contact Try 1 Car Rentals immediately at 416-840-0508 for roadside assistance.
Absolutely! Please continue to check our website for current promotions and discounts.
Still have Questions?
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Still have Questions?
Call Now!
Call Anytime
Mail Anytime
Why does Try 1 Car Rentals keep half of my deposit for 22 business days after I return the vehicle?
We hold half of your deposit for 22 business days for ticket and 407 ETR purposes. Once we are able to verify you have not accrued any tickets or charges on the ETR, your funds will be available for pickup with receipt in hand
Does Try 1 Car Rentals have a pickup and drop off service?
Unfortunately we do not currently have such service but under certain circumstances, we may be able to accommodate you. Please be sure to ask one of our associates for more information.
Can I have additional drivers?
Additional drivers are permitted on the contract however there is a charge for each additional driver. Please ask one of our associates for more information.
Can I return my rental if the office is closed?
Unfortunately at this time we do not have the ability to accept vehicles after office hours.
Will I get my deposit immediately when I return the rental?
Your deposit will be returned in the following manner:
When you return the vehicle, you receive half of your deposit and any time after 22 business days you will receive the remainder of your deposit barring any usage on the 407 ETR and any tickets that have not been paid by the renter up to and including any service charges.
I would like to keep my rental a few days longer, what do I do?
Rental extensions must be made no less than 24 hours before the vehicle is due back. We will then have you in your rental for as long as 30 days.
I need to return my rental before the end of my contract; will I get a refund?
We at Try 1 Car Rentals have a three minimum policy. If you have paid for a weeks rental and have to return the car before the rental is due back we will only charge you for 3 days .
What should I do if my rental breaks down?
Please call Try 1 Car Rentals immediately at 416-840-0508 so we can assess the situation and get you back the road right away
My rental car was involved in an accident, what do I do now?
Contact Try 1 Car Rentals immediately at 416-840-0508 for roadside assistance.
Absolutely! Please continue to check our website for current promotions and discounts.