Try 1 Car Rental -Return & Refund Policy
January 14, 2024
Thank you for choosing Try 1 Car Rental. We value your business and strive to provide a seamless and satisfactory rental experience. Please take a moment to review our refund policy.
1. Reservation Cancellations:
1.1. Refund Eligibility:
- Refunds are eligible for cancellations made at least 48 hours before the scheduled pickup time.
1.2. Cancellation Period:
- Cancellations made within 48 hours of the scheduled pickup time are non-refundable.
2. Changes to Reservations:
2.1. Modification Window:
- Changes to reservations can be made up to 24 hours before the scheduled pickup time without incurring additional charges.
2.2. Late Changes:
- Modifications made within 24 hours of the scheduled pickup time may be subject to additional fees.
3. No-Show Policy:
3.1. No-Show Definition:
- A “No-Show” occurs when the renter fails to pick up the rental vehicle at the scheduled time without prior notice.
3.2. No-Show Fees:
- No-shows will be charged the full rental amount. Refunds will not be provided for no-shows.
4. Vehicle Issues:
4.1. Defective Vehicles:
- If the rented vehicle is found to be defective or unsatisfactory, please contact us immediately. We will work to resolve the issue promptly.
4.2. Refund Evaluation:
- Refunds for defective vehicles will be evaluated on a case-by-case basis, taking into consideration the nature of the issue and its impact on your rental experience.
5. Refund Processing:
5.1. Timeline:
- Refunds, when applicable, will be processed within 21 business days from the date of the refund request approval.
5.2. Payment Method:
- Refunds will be issued to the original payment method used for the reservation.
6. Contact Information:
For any refund-related inquiries or to request a refund, please contact our customer service at 416 840 0508
Note: This refund policy is subject to change, and any updates will be reflected on our website.
